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Article 1 General
1.1 These general terms & conditions, GT&C are valid for all
agreements with EZtronics concerning sales, delivery and payment of
Phidget products, additional electronic components and all other
related services and products.
1.2 Besides these GT&C EZtronics can wield additional Terms
specific for the given transactions and/or activities. These additional
terms are part of the General Terms & Conditions.
1.3 Especially with the delivery of products that are manufactured by
Phidgets Inc. Canada the GT&C of Phidgets Inc. Canada will be
valid.
1.4 Reclamation of customers on behalf of own conditions that are not
applicable on the GT&C of EZtronics are not acceptable.
1.6 These GT&C are equal to the Dutch GT&C version and
translated to our best knowledge. In case of any conflict the Dutch
version of the GT&C will be used by us. Customer can claim no
rights to this English version of the GT&C ate those points where
it differs from the Dutch GT&C.
1.5 EZtronics has the rights to change and/or extend these GT&C.
Article 2 Agreements
2.1 Agreements between EZtronics and customer are only final when
EZtronics has checked the feasibility of the order. EZtronics remains
the right to reject any order or task without informing its reasons.
EZtronics also has the right to accept an order or task under the
condition of pre-payment, in which case the customer will be informed
regarding these conditions.
Article 3 Pictures
3.1 All pictures, drawings, weight data, seizes, colors and information
with respect to the usability of parts, that is shown on pricelists, on
the internet sites, in brochures and handouts and in advertisement, are
compiled with our greatest efforts towards quality, however are only
valid by approximation and can never give rise to payment of
compensation and/or dissolution of the agreements.
Article 4 Pricing and Payments
4.1 The articles sold by EZtronics are delivered against prices that
are valid on the day of shipment from EZtronics to the customer.
4.2 Prices are, unless stated otherwise, inclusive of VAT and exclusive of handling/shipping costs.
4.3 The payment of goods and/or services delivered by EZtronics have to
be paid within 14 days starting on the date of invoice unless the case
of prepayment on the postbank-account of EZtronics. Customers who have
not paid the invoice amount within 30 days after the invoice date will
have to pay a interest of 1.5% per (part of) one month of the remaining
invoice according to Dutch law. Furthermore EZtronics has the rights to
increase the not paid invoiced amount with costs of judicial recovery,
costs of lawyers, sheriffs officers, internal and administrative
costs. When these extra costs are not paid timely, these extra costs
will be validated at 15% of the unpaid invoice, and with a minimum
of 25.00 Euro.
4.4 The payments done by customer will first be used to pay the
mentioned extra costs before they will be used for the unpaid invoice
amount even when the customer notifies the payment as a payment
strictly meant for the unpaid earlier dated invoice.
4.5 Non-timely payment gives EZtronics the rights to suspend or cancel
its performance and/or other agreements with the customer without any
rights of compensation in any way.
4.6 EZtronics is justified at all times, to require from the customer a
satisfactory certainty of payment for the requested service and/or
products from EZtronics. Therefore, EZtronics has the right to demand
prepayment of (a part of) the costs equal the requested services and/or
products.
4.7 It is not permitted for the customer, without a permission from EZtronics, to settle invoices.
4.8 reclamations and/or guarantee issues do not give the customer any right of delay of payment or partial payment.
4.9 Denied deliveries by the customer are in any case accountable to
the customer, e.g. shipping costs and other costs made by EZtronics.
Article 5 Shipping and delivery
5.1 The goods are shipped at customer s risk. However EZtronics will
provide shipment via respectable agents like Dutch TPGPost. In
agreement with a customer shipping and delivery can be carried out by
registered post and insured against the value of the goods and/or
services.
5.2 EZtronics has the right of sending partial deliveries.
Article 6 Provision of Ownership
6.1 EZtronics remains the right of ownership for all its delivered
products up to the moment of full payment of all by customer ordered
products and services including payable costs as stated in Article 4.3.
Article 7 Time of Delivery
7.1 Notifications regarding the time of delivery are always
estimations, except when other arrangements have been made. EZtronics
is never responsible for any delay in the time of delivery.
7.2 Exceeding any delivery time does not give the customer the right of
any form of compensation, or the right to terminate the business
agreement, nor the right on any other action. However this is not valid
in case of foul play or rude guilt by EZtronics or its management and
also when the delivery time is exceeded by more than three months. In
such situation the customer bears the right to terminate the business
agreement, without any possibilities for compensation.
Article 8 Reclamations
8.1 Reclamations regarding non functioning or partial (non-complete)
delivery have to be communicated within 8 fays and in writing to
EZtronics, describing in an understandable way the reason of
reclamation. After a term of 8 days starting from the day of delivery
EZtronics can be aught to have carried out its duties correctly.
EZtronics then also understands that the customer has accepted the
delivered products and/or services as correctly. Packaging should be
unopened and still be sealed.
8.2 Reclamations never give the right to the customer to delay its payments to EZtronics.
8.3 Incase EZtronics agrees on a reclamation case, EZtronics can do following:
A: Revise the invoice and consequently change the invoiced amount.
B: Replace the delivered article by an article with comparable
specification or to repair in which case the customer delivers the
article or part at the address of EZtronics
C: To take back the delivered item and terminate the business
agreement, under restitution of the invoiced amount to the customer
without being bound to any form of compensation.
8.4 The customer should give EZtronics the opportunity to repair any non-functioning parts.
8.5 Software of which the packaging seal has been broken can never be returned to EZtronics.
Article 9 Shipment & RMA & Warranty
9.1 All orders via EZtronics will be shipped to the customer via TPGPost (Dutch Post).
9.2
Customer can check the status of your order via the link in the
confirmation email send to you by EZtronics, or on request via email.
9.3
All our products have a one year limited guarantee, unless agreed upon
differently. De invoice included in the shipment will be the proof of
guarantee.
9.4 All products shipped by EZtronics are checked for malfunctioning by the producer of these products.
9.5
Soldering (part of a) delivered product will cancel the guarantee
agreement. Guarantee will also be canceled with other physical changes
and damages of the delivered products.
9.6 EZtronics can never be hold responsible for any damage caused by any of our delivered products.
9.7
Guarantee liability (RMA) should always be requested on forehand by the
customer at EZtronics. These requests will be judged on its validity by
EZtronics.
9.8 Guarantee is provided on a carry-in basis. This
means that the cost of shipping products back to EZtronics as also the
risk of shipping the products to EZtronics should be covered by the
customer. This is also the case for shipment of the products back to
the customer.
Article 10 Trade Marks
10.1 Factory signs or trading signs or type and identification numbers
on products delivered by EZtronics are not allowed to be removed,
damaged or changed. Doing this will automatically lead to expiration of
the guarantee.
Article 11 Liability
11.1 The liability of EZtronics will always be limited to the highest amount on the invoice of the respective delivery.
11.2 For any direct or indirect damage that has not been described in
this GT&C as being the responsibility of EZtronics, EZtronics
cannot be held responsible unless caused by foul play or rude guilt by
EZtronics.
11.3 Customer, in these cases, will safeguard EZtronics against all claims by third parties.
11.4 EZtronics cannot be held responsible for any damage caused by its products, services and advices.
Article 12 Other Terms and Conditions
12.1 In case certain Articles quoted in this GT&T would render
inoperative (partially), this will have no consequence whatsoever for
the validity of the other articles and sub articles in this GT&C.
Article 13 Privacy Policy
13.1 When visiting the websites controlled by EZtronics it is possible that we gather following information of the visitor:
- Your email address, if you provide this to EZtronics,
- Your IP address.
This information is used to improve the contents of our website or to
prohibit any abuse. This information is only used internally and is not
shared with any other organizations with commercial purposes.
13.2 Cookies
The Eztronics controlled websites uses cookies (a cookie is a small
file send by an Internet server and installed on the hard disk of the
personal computer of a customer.) to save the contents of the shopping
cart.
13.3 Security
Eztronics has introduced the necessary safety features in order to
avoid loss of data, unrightfully use of the site and to avoid
modification of the information that Eztronics receives via the
website.
13.4 Contact
If you wish to contact Eztronics with respect to this privacy policy
please contact Eztronics via following email: info@eztronics.nl.
13.5 Incorrect data
On request Eztronics offers the visitors of its website the possibility
to correct the incorrect data of these visitors. If a customer wishes
to correct her or his personal date Eztronics can be instructed via:
info@eztronics.nl.
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